What should I do if I experience distorted or poor audio Quality?

Due to the environments that these devices are used, it is possible for the Ear Speaker or Mic covers to become blocked with debris and dust.

1. Using a moist cotton bud gently wipe away any residue
2. Allow the device some time to recover from the moisture and retest the device.

Note: be careful not to apply to great pressure that could damage the mesh.