Recently Microsoft Windows updated Windows 10 and this has caused an issue with MTP driver.
The MTP driver is called Media Transfer Protocol this helps user’s transfer data between Windows and our Devices
To fix this issue, you need to perform the following steps:
1. Go to Start Menu (or Cortana) Search. Just click the Search for Cortana icon in the Windows 10 taskbar and type “Run.” You’ll see the Run command appear at the top of the list, open the program
2. Type in the following http://www.android.com/filetransfer/
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